What makes Wonderloom handwoven textiles unique

At Wonderloom, our handwoven textiles, including Fouta/Towels, Scarves, Plaids, Throws, and others stand out for their exquisite craftsmanship. Each piece is meticulously designed and crafted by skilled artisans, ensuring quality, authenticity, and a touch of artistry.

How is the order delivery processed?

To know more about the delivery process, please visit our Shipping page.

How should I wash my Wonderloom textile?

We recommend following the care instructions provided with each product’s label. Generally, gentle handwashing or machine washing with like colors in cold water is suitable. Avoid harsh detergents and tumble-drying to maintain the longevity and vibrancy of your textiles.

Are Wonderloom textiles eco-friendly?

Yes, sustainability is at the core of Wonderloom. Our textiles are crafted using eco-friendly materials and processes. We strive to minimize our environmental impact, making conscious choices in every step of production.

Can I use Wonderloom Fouta/Towels for the beach?

Absolutely! Wonderloom Fouta/Towels are versatile and perfect for the beach. They are lightweight, absorbent, and quick-drying, making them ideal for your beach adventures.

Do you offer customization or personalization options?

Currently, we do not offer customization or personalization services. However, we continually explore ways to enhance our offerings, so stay tuned for any updates in the future.

Where does Wonderloom source its materials?

A Wonderloom textile stands out for the nobility of its natural fibers including cotton, linen, wool, and silk. We only weave high-quality natural yarns (no synthetic/no polyester/ no viscose) that we carefully source from Italy or France.

Are Wonderloom products also sold in stores?

As of now, Wonderloom products are exclusively available through our online platform. However, we are considering the possibility of opening physical stores in the future to enhance your shopping experience.

Are out-of-stock items restocked?

In the event that an item is currently out of stock, our team is committed to promptly restocking it. However, if the product is temporarily unavailable, it will be taken down from our website until replenished. Additionally, you have the option to preorder any of our products, ensuring you secure your desired item as soon as it becomes available.

How can I be sure that I've made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our custumer service via help@wonderloom.co

What should I do if I receive an incorrect item?

If you were to accidentally receive an item that you did not order, please contact our customer service via help@wonderloom.co

Is the product exactly like the image we show?

Yes, at Wonderloom, we strive to ensure that the images displayed accurately represent our products. However, please note that there may be slight variations due to factors such as individual screen settings or the handmade nature of our textiles. We guarantee that any differences are minimal and are a testament to the unique craftsmanship of our handwoven products.

What is your return policy?

Please refer to our Returns/Exchange section for detailed information on our return policy. If you have specific questions, feel free to reach out to our customer support.

How can I contact Wonderloom customer support?

For any inquiries, concerns, or assistance, you can reach our customer support team via email: help@wonderloom.co, mobile phone: +971 52 6384139, or through the contact Us form on our website. We are here to help you!